At the end of December I officially had my last day at college, which was called my ‘last day of learning’. I am now just waiting for the dates of my assessments, whilst I finish up my “Project” and ensure all my work is together.

I have now been working with the Billing Team for 4 months. It is very different than what I imagined billing to be like, and I have enjoyed it much more than I expected. As well as the day to day work, I regularly sit in on the billing calls with our supplier, which I am finding useful, as it helps me continue to learn different terminology and understand the many acronyms that come with the energy industry.

I have found it easier to balance my work as billing goes in monthly cycles so I know when I will be busy in billing and when I will have time to do other work. There is a range of work completed each month by the Billing Team.

Each month I support with validating the incoming billing and referring any issues we find – You would be surprised how many invoices fail first validation.  Over time, I’ve got much quicker at doing this and more able to do it independently. After validating these I also send meter read reminders for both gas and electricity supplies to our customers where we think there may be issues, e.g where there is a sudden jump in consumption or where there has not been an Actual Read provided in a while. Any reads provided then can be used to validate billing or resolve any issues we have with the billing.

In the last few days of every month, I validate the meter readings submit via our myWME portal. I check through each read to see if it can be sent over to our supplier to be used in the billing. I look for things like if there are the correct number of digits, if the read has increased since the month before and if I need to remove any decimals that are accidentally included within the reads. I also remove any extra reads that may have been put in twice mistakenly.

Alongside working in billing, I am still working in the finance department too. Every day I process the receipts and ensure they are uploaded onto our finance system. I have improved doing this as I now can complete this quickly and independently, while also processing the more difficult receipts. I also send the debtors emails and letters each month.

In the past few weeks, I have been helping the Finance Team with uploading the cheques from customers onto our system and ensuring that they are allocated to the correct accounts. I found that this was a different process than I was used to, but I am getting more efficient with practice.

Around my billing and finance work, I still support the administration of supporting schools contracted with WME. My role specifically focuses on ensuring the required paperwork is issued when a school converts to an academy. I dedicate time each week to go over these conversions and check that we have everything we need. In addition, every few months I check the Government academy conversion spreadsheet so we can note down any that are happening soon to ensure smooth transitions for their energy contracts.

Thanks for reading!

Looking for ways to improve your energy efficiency?

Get in touch with our team today

Speak to our team

0333 101 4424