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0333 101 4424

Emergency contact details

Emergency contact details

In the event of either a gas or electricity emergency, please follow the instructions below.

Gas emergency

0800 111 999

This is a 24 hour emergency line.

If you smell gas, think you have a gas leak or have any concerns regarding carbon monoxide, immediately open all windows and doors and extinguish any naked flames including cigarettes, then call the Gas Emergency Services free on 0800 111 999.

Electricity emergency


Your electricity network operator looks after the safety and security of your electricity supply. In the event of an electrical emergency or power outage you 
can contact your local operator by calling 105 from a landline phone.

If you do not have access to a landline phone, the direct number for the network operator responsible for your area can be found in a yellow box on the top of any electricity invoices you have received from WME.