From 1 April 2017, most business and public sector organisations in England will be able to choose their water retailer –
The company responsible for billing, meter readings and customer service.
Customers will also be able to tailor the service they receive to fit with their own needs and request additional services
such as leak detection and automated meter readings.
WME has collaborated with YPO, The Energy Consortium, ESPO, NEPO, the MoD, and the government’s procurement agency,
the Crown Commercial Service to bring to market the largest public sector water framework agreement in the UK.
The opening of the water market will create a unique opportunity for efficiency and collaboration.
There are opportunities for organisations who want to get better value for money for the water they use, to use water more efficiently , lower bills and improve service.
A precedent for savings can be seen in Scotland, where the market is already open to competition. The public sector in Scotland reported savings of £39million over the first four year period through price discounts and new water efficiency measures .
The Public Sector Water Framework is now live and available and the framework agreement will run for 3 years, with the option to extend for a further 12 months.
We will be contacting our customers over the coming months to provide further information and guidance in regards the benefits of the opening of the water market and what you should do next.
This collaborative project was a finalist in the National GO Excellence in Public Procurement Awards 2017/18.
Further information on the framework can be found at: