WME’s fully managed service is designed to ensure managing your energy portfolio is simple, efficient and hassle free

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Under this service provision, WME will operate an agreed risk managed procurement strategy for the customer.

The fully managed service includes a full bill validation service which saves on customers on average, 5% of annual spend per supply each year.

In addition, our experienced team of energy experts will manage day to day queries, deliver a siteworks service and provide all-round portfolio management.

Services provided by WME

  • Flexible Procurement – WME provide different procurement strategies to match the requirements of your organisation
  • Price Validation – Your energy prices are validated by WME along with all non-commodity costs prior to them being accepted. Checks include network charges, transportation, metering and environmental levies.
  • Invoice Validation – WME receive and validate every supplier invoice. Invoices that pass our validation are paid and those that fail are sent back to the supplier and managed to resolution. This ensures customers only receive bills that are 100% accurate.
  • Contract Management – All customers have a dedicated account manager and regular contract review meetings. WME will report on key areas of the contract performance.
  • Siteworks – WME have a dedicated siteworks service to support with all metering and supply work. This includes new connections, meter installations, disconnections, relocations and supply upgrades.
  • Query Management – The WME customer service team will be the first point of contact for any queries. All queries are logged and managed to resolution using our bespoke internal system.
  • Web Portal Access – Our online portal, MYWME, provides instant access to energy data. This includes consumption and cost data for the full portfolio as well as current and historical invoices.
  • Budget Support – WME will provide detailed budgeting support for your organisation in advance of each financial year.

Under our fully managed service, WME will manage the transfer process, ensuring a smooth and timely transition to WME.

Last year, we saved our customers £3.1m through our bill validation service